A Secret Weapon For sap support services
A Secret Weapon For sap support services
Blog Article
Obtain a number of support channels to assist you take care of your situation in the easiest way feasible. Many of the support channels are integrated into the application, using synthetic intelligence (AI) algorithms to propose the top channel to take care of your concern.
Computer software we support Mission-vital, expert support and services for the preferred enterprise program and database platforms
Procedure Runner GLSU gives SAP finance groups with the facility, adaptability, and accuracy needed to perform quicker and smarter.
Plan a Supervisor means that you can guide a 15-moment connect with that has a support manager on your medium or large precedence support case using a two hour lead time underneath the subsequent ailments:
Solitary sign-on with SAP Passports: electronic customer certificates that aid you in securely navigating through SAP digital Web sites
The chat transcript and all of the attachments will almost always be captured and recorded as part of your scenario log, if the problem is fixed quickly or not.
In the event the support engineer is unable to remedy my concern in the course of the chat session, will I need to get started on the case submission procedure again? No, If your support engineer is unable to solve your problem at enough time, they'll keep on the situation submission procedure for you personally.
Can I refer back again on the chat session information and facts in a later on time? Yes, the chat transcript and all attachments will probably be recorded as part of your scenario log for your personal benefit.
The new SAP Services and Support e book describes SAP's choices in a transparent, comprehensible way and addresses distinctions between the requirements of recent buyers and skilled end users.
The adjustment won't symbolize check here an increase in record rates for SAP support choices. Affected customers and associates will probably be notified in accordance Along with the respective locally agreed contractual stipulations. Browse the full assertion in English or German.
We don’t want to begin listing our services And exactly how awesome we are at our task (because little question, you’ve read it all just before from other IT vendors). So rather, we’ll Enable our recent buyers do the speaking themselves…
See yourself why above 500K+ customers are applying insightsoftware to draw immediate information here insights, react quickly to industry adjustments, and outpace their Opposition
The new SAP Services and Support e-book explains SAP's choices in a clear, comprehensible way and addresses variations in between the necessities sap support services of new buyers and skilled people.
Ask for a distant assistance on your own behalf, and make sure all prerequisites, to ensure a thriving assistance reserving